Graphic Sportswear: Questions

FILE PLATFORM FORMATS:
Mac is preferred but we are able to translate PC files in Photoshop, Illustrator CS, Quark, and Freehand.

MEDIA FORMATS:
Zip, Jazz, CD, Floppy

SAVING FILES:
Size: All artwork must be saved at 100% of the image size being printed. We request 300 DPI.

	Artwork created on PC must be saved as TIFF or EPS files.
	Illustrator art created as vector artwork should be saved as Illustrator files.
	Images in Photoshop files should be 'PLACED' images.
	All fonts need to be converted to 'OUTLINE' format. This saves you from having to send the fonts as well.
	All Pantone colors must be specified. We also request a color copy of the artwork. Colors can be listed on the color comp or labeled in the art program.

E-MAILING ART FILES:
Limited to files not exceeding 6 Megs: all others should be saved to Zip or Jazz disks and sent to us.

HOURS OF OPERATION:
7:30 a.m. to 5:00 p.m. PST - Monday through Friday

TURNAROUND TIME:
Standard turnaround time is 11-14 working days from the time we receive approved artwork.
Rush Service is available at an additional Cost.

FULFILLMENT CAPABILITIES:

Design

Re-label

Fold

Polybag

Hangtag

Re-Label

Embroidery

Distribution to multiple locations

SHIPPING:
We use all major trucking lines & delivery services
Fed Ex UPS DHL

BLANK GARMENTS:
We have access to a number of distributors carrying brands such as: Hanes, Fruit of the Loom, Anvil, Bella, Gildan, Nike, Port Authority and American Apparel.

SET-UP COSTS:
Screen charges are generally set at $25 to $30 per color. Film charges average out at $20 per color. Cost may vary depending of size of art.

ART CHARGES:
Our rates are $65 per hour. The more information you provide us the lower your costs will be. The typical 4 color design will require at least 1.5 to 2 hours just to separate.

PRINTING COSTS:
Since all of our work is customized to fit your needs, cost will vary based on a number of factors. Cost is affected by the quantity order, number of colors in your design and type and color of garment ordered.

TERMS OFFERED:
All new accounts are COD with a required 50% deposit.
Terms are available on approved credit.

MINIMUMS:
We generally work with high volume accounts, but would be open to speaking with you about your needs.